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Legal Note
LEGAL NOTE
TERMS AND CONDITIONS
These general conditions of sale (hereinafter, "General Terms and Conditions") apply to all sales of products (hereinafter, "Products" or "Product") purchased through the website http://www.autoricambirevisionati. it (hereinafter, "Site"). The use of the distance selling service described in these General Conditions is reserved for consumers (hereinafter, "Customers" or the "Customer"), understood as natural persons acting for purposes unrelated to their commercial, entrepreneurial or professional activity. possibly carried out and to companies that will have to provide the relevant VAT number for issuing the sales invoice. The language available to conclude the contract is Italian.
The Customer is required to carefully read the General Conditions that have been made available to him on the Site, in order to allow them to be stored and reproduced by the Customer pursuant to art. 12 of Legislative Decree 9 April 2003, n. 70. Contracts concluded through the Site are governed by Italian law and, in particular, by Legislative Decree 6 September 2005, n. 206 ("Consumer Code") and by Legislative Decree 9 April 2003, n. 70 (hereinafter, "Ecommerce Decree").
2. Seller identification
The seller is CDR DOMUS, registered office:Via Triboniano 9 - CAP 20156 Milan -VAT number 09254330963
3. Information relating to the Products
The information relating to the Products that can be sold remotely through the Site is available, with the relevant product codes, on the Site. The aforementioned information is provided in accordance with articles 52 and 53 of the Consumer Code.
4. Price
Product prices are inclusive of all taxes and duties.
Delivery costs are indicated separately. All prices are expressed in Euros.
5. Order of Products
The essential characteristics and prices of the Products are shown in the offer relating to each Product.
To purchase the Products, the Customer must place the Product in the appropriate "cart" and, after having read the General Terms and Conditions, with particular reference to the contribution for delivery costs and the methods of exercising the right of withdrawal, and Privacy, you will have to select the desired payment method and choose the "send order" option. Before submitting their purchase order, the Customer will have the opportunity to correct any data entry errors by following the appropriate modification procedure contained in the Site. In particular, the Customer has the right to modify the quantity of the Products he intends to purchase, adding or deleting one or more Products from the "cart".
By sending the order, the Customer acknowledges and declares to have read all the information provided during the purchase procedure and to fully accept the General Terms and Conditions.
The Customer will have the opportunity to view and follow the status of his order through the "Orders" area of his account.
CDR DOMUS
reserves the right to evaluate the acceptance of orders received. Luca Costa will communicate to the Customer any impossibility to accept the orders received
in 30 days
starting from the day following the day on which the Customer sent the order to autorevisionati.it and will refund any sums already paid by the Customer for the payment of the supply.
6. Payment methods
The Customer may pay the price of the Products and the related delivery costs by credit card.
autorevisionati.it accepts payments made with the following credit cards via
paypal, Visa, MasterCard, American Express.
The transaction will be charged to the Customer's credit card only after that
a) Your credit card details have been verified,
b) The debit authorization has been received from the company issuing the credit card used by the Customer e
c) The availability of the Product has been confirmed by
autorevisionati.it
No charges will be made when the order is sent, except for those relating to the costs necessary to verify the validity of the credit card details which will however be immediately refunded.
In the event that, for any reason, the debiting of the amounts owed by the Customer proves impossible, the sales process is automatically canceled and the sale automatically cancelled.
7. Confirmation of receipt of the order
In compliance with the provisions of the art. 53 of the Consumer Code, the Customer receives, at the time of execution of the contract, by email, confirmation of receipt of the purchase order sent by the Customer, containing a summary of the General Terms and Conditions and the essential characteristics of the product ordered , its price, the amount paid, the existence of the right of withdrawal - with an indication of the times and methods for returning the goods - the geographical address for submitting any complaints and information on assistance services and existing commercial guarantees.
8. Ineffectiveness of the order
No contract shall be considered concluded between
CDR DOMUS
and the Customer if
CDR DOMUS
has reasonable grounds to believe that the Customer is not acting on the basis of an effective and genuine interest in purchasing the products ordered, or is abusively exercising the right of withdrawal recognized by article 12 below.
In such cases, the order submitted by the Customer must be considered as having no effect whatsoever. Luca Costa will send the Customer, by e-mail, a communication certifying the failure to conclude the Contract, also taking care of the cancellation of any charges and/or expenses borne by the Customer.
9. Transport and delivery
Please note, shipping costs are calculated for the shipping of a single item. multiple items can be added to the cart but the customer must request verification of shipping costs before paying.
The Products purchased on the Site will be delivered to the address indicated by the Customer. In any case, the Customer has the right to request delivery of the products to a natural person of his choice, whose residence or domicile is located within the Italian territory. At the time of delivery, the signature of an adult over the age of 18 will be required. Deliveries to post office boxes will not be made.
Delivery costs are borne by the Customer and are clearly highlighted on the Site and in the order form.
All purchases will be delivered via the Italian post office (hereinafter, "Shipping"), excluding holidays and national holidays. Luca Costa is not responsible for unforeseeable delays.
CDR DOMUS
will send the Customer a confirmation email once the Products have been shipped, which will specify the shipment tracking number through which it will be possible to view, after entering the shipment status on the Courier's website.
In any case, except in cases of force majeure or unforeseeable circumstances, in accordance with the
of the Consumer Code, the Products will be delivered within a maximum period of
30 (thirty)
days starting from the day following the day on which the Customer sent the order to
CDR DOMUS
, unless progress srl communicates - within the same deadline, via email - the impossibility of delivering the goods ordered following the unavailability, even temporary, of the Products. In case of such communication,
luca.revisionato@gmail.com
will refund any sums already paid by the Customer for the payment of the supply. In the event that, following the communication of
CDR DOMUS
of a delay in the delivery date, the Customer wishes to cancel the Order, any amount already paid by the Customer will be refunded as soon as possible, and in any case no later than 30 (thirty) days from the day following the one on which the Customer has sent the order to
CDR DOMUS
. For the delivery of the goods, the presence of the Customer or his representative at the recipient's address indicated in the order is required. Upon delivery of the goods by the Courier, the Customer is required to check that the number of packages delivered corresponds to what is indicated in the transport document and that the package is intact or unaltered. Any damage to the package and/or the Products or the mismatch in the number of packages must be immediately reported by means of a written control reservation on the Courier's proof of delivery. Once the Courier's document has been signed, the Customer will not be able to make any objection regarding the external characteristics of the package delivered.
10. Right of withdrawal
CDR DOMUS
wishes to guarantee complete customer satisfaction.
Pursuant to article 64 of the Consumer Code, the Customer has the right to withdraw from the contract, without specifying the reason, returning the Products purchased through the Site within the deadline.
10 (ten)
working days starting from the date of receipt of the Products.
the products must be returned in the original undamaged packaging
To exercise the right of withdrawal, the Customer must send to the following address:
luca.revisionato@gmail.com
a communication containing:
b) Indication of the Products for which the Customer wishes to exercise the right of withdrawal;
c) The progressive order number issued at the time of purchase;
d) Data relating to the Customer's bank account, exclusively if the Customer has made the payment by bank transfer.
This communication can be sent, always within the aforementioned deadline
10 (ten)
days, also by e-mail, telegram.
In case of exercise of the right of withdrawal,
CDR DOMUS
will refund the price of the Products in full provided that they are returned by the Customer in normal condition and only if the return instructions above are correctly respected.
CDR DOMUS
reserves the right to refuse the return of those Products that do not comply with these requirements. Refunds will be made with the same payment method used for the purchase.
Delivery costs for returning the Products are borne by the Customer; any expense incurred by the Customer for redelivery will not be refundable.
Each delivery will contain easy instructions for returning the Products.
CDR DOMUS
undertakes to promptly reimburse the Customer no later than 30 days from the date of return of the Products.
CDR DOMUS
will send an email confirming the refund.
CDR DOMUS
will not be responsible for refunds or compensation relating to Products sent back but which were never received by
CDR DOMUS
due to loss, theft or damage that is not attributable to
CDR DOMUS
If the Customer wishes to modify or cancel the order submitted, he must promptly send an email to the address
luca.revisionato@gmail.com
once the Product has been shipped the order cannot be canceled or modified until the shipped goods have been returned to
CDR DOMUS
. In this case, reference is made to the returns policy described above.
11. Product Replacement and Warranty
CDR DOMUS
intends to provide Customers with the possibility of replacing the Products purchased through the Site.
The Customer who is not entirely satisfied must keep all the documentation relating to delivery and the Product itself in its original and undamaged packaging, immediately contact www.autoricambirevisionati.it by e-mail to the following address:
luca.revisionato@gmail.com
Shipping costs relating to the return of the Product are borne by the Customer.
For all items included in the online catalogue, a 12 month guarantee is granted starting from the month following the month of leaving our warehouse.
We are not liable for faults or incorrect use.
Therefore, once we have established that the item is deemed defective, our liability will be limited to the free replacement of the product only and will never give the right to any compensation for damages resulting from the piece breaking or being seen by third parties.
Disputes: for any dispute, without exception, the Court of Milan will be competent
12. Defects of conformity
In case of lack of conformity of Products sold by
CDR DOMUS
, the Customer must immediately contact Luca Costa at the email address:
luca.revisionato@gmail.com
The legal guarantees provided for by articles 129, 130 and 132 of the Consumer Code apply to the sale of the Products. The Customer has the right to restore, without charge, the conformity of the goods through repair or replacement or to an adequate reduction in the price or termination of the contract. The Customer loses these rights if he does not report to
CDR DOMUS
the lack of conformity within one month from the date on which he discovered the defect. The action aimed at asserting defects not maliciously concealed by
CDR DOMUS
yes prescribes, in any case, within twenty-four months from delivery of the goods.
13. Errors
The information relating to the Products provided on the Site is constantly updated.
However, it is not possible to guarantee the complete absence of errors.
Luca Costa reserves the right to correct errors, inaccuracies or omissions even after an order has been sent and also to change or update information at any time without prior notification
14. Applicable law and competent court
These General Terms and Conditions are governed by Italian law and must be interpreted in accordance with Italian laws.
For disputes arising from the interpretation, validity and/or execution of these General Conditions, the mandatory territorial jurisdiction will be that of the judge of the place of residence or domicile of the consumer, if located in the Italian territory.
Pursuant to article 64 of the Consumer Code, the Customer has the right to withdraw from the contract, without specifying the reason, returning the Products purchased through the Site within the deadline.
10 (ten)
working days starting from the date of receipt of the Products.
the products must be returned in the original undamaged packaging
To exercise the right of withdrawal, the Customer must send to the following address:
luca.revisionato@gmail.com
a communication containing:
b) Indication of the Products for which the Customer wishes to exercise the right of withdrawal;
c) The progressive order number issued at the time of purchase;
d) Data relating to the Customer's bank account, exclusively if the Customer has made the payment by bank transfer.
This communication can be sent, always within the aforementioned deadline
10 (ten)
days, also by e-mail, telegram.
In case of exercise of the right of withdrawal,
CDR DOMUS
will refund the price of the Products in full provided that they are returned by the Customer in normal condition and only if the return instructions above are correctly respected.
CDR DOMUS
reserves the right to refuse the return of those Products that do not comply with these requirements. Refunds will be made with the same payment method used for the purchase.
Delivery costs for returning the Products are borne by the Customer; any expense incurred by the Customer for redelivery will not be refundable.
Each delivery will contain easy instructions for returning the Products.
CDR DOMUS
undertakes to promptly reimburse the Customer no later than 30 days from the date of return of the Products.
CDR DOMUS
will send an email confirming the refund.
CDR DOMUS
will not be responsible for refunds or compensation relating to Products sent back but which were never received by
CDR DOMUS
due to loss, theft or damage that is not attributable to
CDR DOMUS
If the Customer wishes to modify or cancel the order submitted, he must promptly send an email to the address
luca.revisionato@gmail.com
once the Product has been shipped the order cannot be canceled or modified until the shipped goods have been returned to
CDR DOMUS
. In this case, reference is made to the returns policy described above.
11. Product Replacement and Warranty
CDR DOMUS
intends to provide Customers with the possibility of replacing the Products purchased through the Site.
The Customer who is not entirely satisfied must keep all the documentation relating to delivery and the Product itself in its original and undamaged packaging, immediately contact www.autoricambirevisionati.it by e-mail to the following address:
luca.revisionato@gmail.com
Shipping costs relating to the return of the Product are borne by the Customer.
For all items included in the online catalogue, a 12 month guarantee is granted starting from the month following the month of leaving our warehouse.
We are not liable for faults or incorrect use.
Therefore, once we have established that the item is deemed defective, our liability will be limited to the free replacement of the product only and will never give the right to any compensation for damages resulting from the piece breaking or being seen by third parties.
Disputes: for any dispute, without exception, the Court of Milan will be competent
12. Defects of conformity
In case of lack of conformity of Products sold by
CDR DOMUS
, the Customer must immediately contact Luca Costa at the email address:
luca.revisionato@gmail.com
The legal guarantees provided for by articles 129, 130 and 132 of the Consumer Code apply to the sale of the Products. The Customer has the right to restore, without charge, the conformity of the goods through repair or replacement or to an adequate reduction in the price or termination of the contract. The Customer loses these rights if he does not report to
CDR DOMUS
the lack of conformity within one month from the date on which he discovered the defect. The action aimed at asserting defects not maliciously concealed by
CDR DOMUS
yes prescribes, in any case, within twenty-four months from delivery of the goods.
13. Errors
The information relating to the Products provided on the Site is constantly updated.
However, it is not possible to guarantee the complete absence of errors.
Luca Costa reserves the right to correct errors, inaccuracies or omissions even after an order has been sent and also to change or update information at any time without prior notification
14. Applicable law and competent court
These General Terms and Conditions are governed by Italian law and must be interpreted in accordance with Italian laws.
For disputes arising from the interpretation, validity and/or execution of these General Conditions, the mandatory territorial jurisdiction will be that of the judge of the place of residence or domicile of the consumer, if located in the Italian territory.
